FAQs

  • I want my event to be LaMarvelous! How do I get pricing?

    Official quotes and invoices are exchanged via email. Please review our pricing on our decor pages. Click here to submit a booking request to receive a quote via email!

  • How far in advance should I place my order?

    Orders should be placed as early as possible. Event set up dates and times are first come, first served.

  • How can I reserve my order?

    To reserve your event date, a 50% deposit and signed services agreement is required at the time of booking. The 50% deposit is only refundable within 48 hours after booking. After the 48 hours expire, the 50% deposit is non-refundable.

  • What is your cancellation policy?

    If a cancellation occurs after the 48 hour deposit expiration and up to one month before the event, all monies paid after the deposit will be refunded. If cancelled within one month of the event, a refund will not be granted.

  • How can I pay for my order? ​

    Customers may pay with cash, check (made to the order of LaMarvelous Balloons), Credit/Debit Card, and ACH.

  • When should I pay for my order?

    All invoices must be paid by the due date listed on the invoice. If not paid by the due date, services will not be rendered for the specified event.

  • Do you deliver? Is there a fee?

    Yes! All orders are delivered and there is a delivery fee. The delivery fee is based on delivery location & time of day.

  • Is there an order minimum?

    Yes, there is a $250 minimum ($500 minimum on Sundays), plus tax & delivery on all orders.


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